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Museum · New York

National September 11 Memorial & Museum

9/11 Memorial & Museum

Reviewed by Elena Voss · SSMTour Travel Editor

Photograph

A photograph of National September 11 Memorial & Museum
Photograph · Robert on Flickr · CC BY-SA 2.0
Today
Open today, 08:00 – 20:00
Visit duration
1 hr 30 min
Accessibility
Step-free
Price
$0.00 per person
Standing
Must see
Rank
Rank 5 of 13,079

Place details and sources

This place is a Museum.

Official name
National September 11 Memorial & Museum at the World Trade Center OpenStreetMap · Checked 2026-09-09
Official website
www.911memorial.org OpenStreetMap · Checked 2026-09-09
Address
Greenwich Street, 180, 10007, New York, NY OpenStreetMap · Checked 2026-09-09
Wheelchair access
Available OpenStreetMap · Checked 2026-09-09
Admission fee
Payable OpenStreetMap · Checked 2026-09-09
Building
Museum building OpenStreetMap · Checked 2026-09-09
Museum type
History OpenStreetMap · Checked 2026-09-09
Type of place
Museum OpenStreetMap · Checked 2026-09-09
Wikipedia article
September 11 attacks Wikipedia · Checked 2026-09-09

About National September 11 Memorial & Museum

The 9/11 Memorial and Museum occupies the site of the former World Trade Center in Lower Manhattan. The memorial features two reflecting pools set within the footprints of the original Twin Towers, each with waterfalls cascading into voids. The museum presents exhibitions related to the September 11, 2001 attacks and the 1993 World Trade Center bombing. The site serves as both a place of remembrance and an educational institution documenting the events and their aftermath. The Memorial opens daily 08:00-20:00; the Museum opens Wednesday-Monday 09:00-19:00 and is closed Tuesday. Step-free entrances or public approaches, lifts where required, and accessible toilets serve principal visitor areas. The Memorial opens daily 08:00-20:00; the Museum opens Wednesday-Monday 09:00-19:00 and is closed Tuesday. Memorial access is free; Museum adult admission is USD 36, with a limited free Monday evening programme. Step-free entrances or public approaches, lifts where required, and accessible toilets serve principal visitor areas. Subway E to World Trade Center, R/W to Cortlandt Street or multiple lines to Fulton Street. Yes. Weather, events, maintenance and security can change ordinary access. No. Special tours, exhibitions and upgrades use separate tickets. The Memorial opens daily 08:00-20:00; the Museum opens Wednesday-Monday 09:00-19:00 and is closed Tuesday. Memorial access is free; Museum adult admission is USD 36,

Checked 2026-08-31 · Source

What's inside

The museum contains artifacts, photographs, audio and video recordings, and personal effects from the attacks. Exhibitions include remnants of the towers, damaged emergency vehicles, and the Survivors' Staircase. The memorial plaza contains over four hundred swamp white oak trees surrounding the pools. Names of victims are inscribed on bronze parapets edging the pools. The museum's collection encompasses materials donated by survivors, families, and first responders, forming a documentary record of the attacks and rescue efforts. Its value becomes clearer when the stop is compared with the surrounding streets and the other ranked places nearby. Memorial access is free; Museum adult admission is USD 36, with a limited free Monday evening programme. Subway E to World Trade Center, R/W to Cortlandt Street or multiple lines to Fulton Street.

Checked 2026-08-31 · Source

How long to spend

Visitors should allocate substantial time for this site given its emotional weight and extensive content. The memorial plaza alone warrants considerable contemplation. The museum's exhibitions are comprehensive and densely arranged with numerous displays requiring attentive engagement. Many visitors find the experience emotionally demanding and may need breaks. The complete visit duration varies considerably based on individual pacing and emotional readiness. Some visitors prefer shorter initial visits with possible return trips to absorb the full scope of material presented. Step-free entrances or public approaches, lifts where required, and accessible toilets serve principal visitor areas.

Checked 2026-08-31 · Source

Season and crowds

The Memorial opens daily 08:00-20:00; the Museum opens Wednesday-Monday 09:00-19:00 and is closed Tuesday. Dated closures, ceremonies, performances, weather or security notices from the operator take priority over ordinary hours. Arrive early enough to complete the public route before final admission. Follow staff directions on arrival.

Checked 2026-08-31 · Source

Tickets

Memorial access is free; Museum adult admission is USD 36, with a limited free Monday evening programme. The base amount and currency follow the operator tariff; premium products and separate institutions remain excluded unless named. Yes. Weather, events, maintenance and security can change ordinary access.

Checked 2026-08-31 · Source

Getting there

Subway E to World Trade Center, R/W to Cortlandt Street or multiple lines to Fulton Street. Use the named entrance or stop because hills, security and historic streets change the approach. No. Special tours, exhibitions and upgrades use separate tickets.

Checked 2026-08-31 · Source

What to watch out for

Step-free entrances or public approaches, lifts where required, and accessible toilets serve principal visitor areas. The Memorial opens daily 08:00-20:00; the Museum opens Wednesday-Monday 09:00-19:00 and is closed Tuesday. Memorial access is free; Museum adult admission is USD 36, with a limited free Monday evening programme. Step-free entrances or public approaches, lifts where required, and accessible toilets serve principal visitor areas. Historic surfaces, crowds and security remain relevant.

Checked 2026-08-31 · Source

Photography

Photography policies distinguish between the outdoor memorial and indoor museum spaces. The plaza generally permits photography for personal use, though respectful conduct remains paramount. Museum interiors typically impose restrictions on photography, particularly in sensitive exhibition areas containing victim remains or personal artifacts. Commercial photography requires separate authorization. Visitors should observe posted guidelines and staff instructions without assumption. Flash photography, tripods, and selfie sticks commonly face prohibition. Drone operation is prohibited throughout. Discretion and sensitivity should guide all image-making at this memorial site. Memorial access is free; Museum adult admission is USD 36, with a limited free Monday evening programme.

Checked 2026-08-31 · Source

Common questions

What are the regular hours?

The Memorial opens daily 08:00-20:00; the Museum opens Wednesday-Monday 09:00-19:00 and is closed Tuesday.

What is base admission?

Memorial access is free; Museum adult admission is USD 36, with a limited free Monday evening programme.

Is the complete route step-free?

Step-free entrances or public approaches, lifts where required, and accessible toilets serve principal visitor areas.

Which public transport is named?

Subway E to World Trade Center, R/W to Cortlandt Street or multiple lines to Fulton Street.

Can operations alter access?

Yes. Weather, events, maintenance and security can change ordinary access.

Are premium products included?

No. Special tours, exhibitions and upgrades use separate tickets.

Where it is

Nearby

Within 4 min on foot
  • One World Observatory 1 hour
    3 min walk

    One World Observatory

    • Must see
    • Viewpoint
  • One World Trade Center 45 min
    3 min walk

    One World Trade Center

    • Must see
    • Historic monument
  • Brookfield Place 2 hours
    4 min walk

    Brookfield Place

    • Notable
    • Activity

Last updated:

Source: OpenStreetMap contributors, Wikidata ·